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// DESTINATIONS — REF. DST-01

Where we operate

Six Canadian provinces and select US destinations. If your route isn't listed, contact us — we may still be able to help.

// CANADA — REF. DST-02

Canadian provinces

PROV-ON
Ontario
Full coverage across the province. Key hubs: Toronto, Ottawa, Hamilton, Kingston, London, Windsor, Sudbury. Airport transfers at Pearson (YYZ) and Ottawa Macdonald-Cartier (YOW).
PROV-QC
Quebec
Montreal metropolitan area, Quebec City corridor, Gatineau. Cross-provincial routes between Ontario and Quebec available as single bookings.
PROV-BC
British Columbia
Vancouver, Victoria, Kelowna, and the Lower Mainland. YVR airport transfers. Connections to northern communities by arrangement.
PROV-MB
Manitoba
Winnipeg city and surrounding areas. Long-distance intercity routes departing Winnipeg toward Ontario or Saskatchewan.
PROV-AB
Alberta
Calgary and Edmonton coverage, including airport transfers at YYC and YEG. Banff and mountain resort routes for family reunions and seasonal visits.
PROV-SK
Saskatchewan
Regina and Saskatoon airport connections. Intercity routes linking Saskatchewan with Manitoba and Alberta as part of multi-province journeys.
// CROSS-BORDER USA — REF. DST-03

United States destinations

We operate select cross-border routes between Canadian cities and northern US destinations. All cross-border journeys include pre-trip documentation guidance and escort assistance at the border crossing.

US-NY
New York State
Buffalo, Niagara Falls (NY side), and onward connections to New York City. Popular route for families visiting relatives or attending medical appointments.
US-WA
Washington State
Blaine, Bellingham, and Seattle. Cross from BC via the Peace Arch border crossing with full documentation support.
US-MI
Michigan
Detroit, via the Ambassador Bridge from Windsor, ON. Medical and family visit routes available. One of our most frequently requested cross-border routes.
US-ND
North Dakota
Fargo and border-adjacent communities. Available as an extension of Saskatchewan or Manitoba departure routes.
Senior passenger in accessible van at a calm, orderly Canada-USA border crossing, daylight
// CROSS-BORDER PROCESS — REF. DST-04

What we handle at the border

Cross-border travel with an elderly passenger requires preparation that standard transport providers do not offer. Before your trip, we send a complete document checklist covering passport validity, NEXUS requirements, medication declarations, and mobility aid declarations for customs.

At the crossing itself, our escort accompanies the passenger through the inspection process, communicates with border officers on the passenger's behalf if required, and ensures that mobility equipment is handled correctly during any vehicle inspections.

We cannot guarantee border wait times, which vary by crossing and time of day. We select crossings and departure times to minimise delays where possible.

ENQUIRE ABOUT A CROSS-BORDER ROUTE →